Privacy Policy

CRESTLINE COIN EXCHANGE (“CCE”, “we” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at crestlinecoinexchange.org.

INFORMATION COLLECTED

We collect information when you interact with our website, including:

  • Name, address, telephone number, and email address when you create an account or place an order.
  • Payment information when you make a purchase.
  • Information you provide when contacting customer support.
  • Technical information collected automatically such as IP address, browser type, and device information.

WHEN INFORMATION IS COLLECTED

Information is collected in the following circumstances:

  • Upon ordering through our website.
  • Through online forms and account registration.
  • When you contact us via phone, email, or live chat.
  • Automatically when browsing our website.

USE OF INFORMATION

We use the information collected for the following purposes:

  • To fulfill your orders and process transactions.
  • To communicate with you about your orders and shipments.
  • To respond to your inquiries and provide customer support.
  • To send you updates about your order status.
  • To improve our website and customer experience.
  • To comply with legal obligations.

SHARING OF INFORMATION

We do not sell, trade, or transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential. We may release information when required to comply with the law or protect our rights.

HOW WE CONTACT YOU

We may contact you through the following methods:

  • Email regarding your order status and shipment updates.
  • Phone calls to confirm orders or address questions.
  • Live chat for customer support inquiries.

OPTING OUT

You may opt out of receiving communications from us by:

  • Sending an email to info@crestlinecoinexchange.org with “Remove” in the subject line.
  • Following the unsubscribe instructions in any promotional email.

Your opt-out request will be processed within 30 days.

ONLINE SECURITY

We implement reasonable security measures to protect your personal information. All transactions are processed through secure, encrypted connections. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

CONTACT US

If you have questions about this Privacy Policy, please contact us:

Email: support@crestlinecoingroup.org
Phone: (213) 575-1050